For Australian care providers & medical practices
Novada AI employees run the administration behind Australian healthcare, inside the systems you already use. They complete approved work, ask before anything consequential, and record every action in one place.
Australian healthcare providers already run Novada AI employees
Two AI workforces, built for the two kinds of organisation we serve. Pick the one that sounds like you.
For NDIS, aged care & home care providers
Rostering, compliance, HR and payroll, after-hours calls and claims administration.
For GP, specialist & allied health practices
Patient calls, cancelled appointments, referrals, recalls and billing exceptions.
Not a dashboard that tells your team what is outstanding. An AI employee that completes the task and records what it did.
You decide what runs automatically, what needs approval, and what must always reach a person.
Your existing software keeps its records. The AI works across it rather than replacing it.
Your existing rostering, practice management, HR, payroll, billing and clinical systems remain the authoritative records for their respective functions unless explicitly agreed otherwise.
85%
OnboardingGood morning. Here is last night.
3 calls handled, 1 escalation, 1 approval waiting
AI Rostering Coordinator
Evening shift reassigned
AI Compliance Coordinator
Clearance reminder sent
AI Rostering Coordinator
Exception to standard rules
40%
Efficiency gain in administrative work when AI handles documentation and claims
30%
Less after-hours administrative work when AI supports documentation
15,791
Hours of documentation time saved in a single year at one health group
24.1%
Of aged care provider revenue goes to administration and support today
27%
Of directly employed aged care staff left their job within twelve months
15.2%
Of general practice appointments are missed, on average
Maxicare Plus
“One thing we value about Novada Tech is that they understand the operational challenges NDIS providers face. Building a care business requires more than finding workers. It requires reliable processes, proper planning and consistent support. Novada brings a practical, proactive approach and genuinely takes the time to understand what our organisation needs.”
Morning Star Community Services
“In the care sector, having reliable people and well-managed processes makes a real difference. What stands out about Novada Tech is their professionalism, attention to detail and focus on making operations more manageable. They understand the importance of accountability, consistency and having the right support behind service delivery.”
Support Link
“Novada Tech takes a structured and professional approach to understanding business needs. They recognise the importance of strong workforce processes, clear communication and dependable administrative support. Their commitment to practical solutions and ongoing improvement is what makes them a valuable partner.”
An AI-powered operational platform for Australian healthcare organisations. You engage specialised AI employees that coordinate and execute approved administrative workflows across your supported business systems.
A chatbot responds to questions or generates information. Novada AI Workforce performs authorised operational actions through connected systems, follows defined workflows, requests approvals, verifies outcomes and maintains activity records.
That is the core purpose of the offering. A supported AI employee is designed to perform permitted actions rather than simply recommend them. Actual capabilities depend on the available integrations, configured workflows, system permissions and required approvals.
Not necessarily. The platform works alongside supported existing applications rather than requiring a wholesale system replacement, and your existing systems remain authoritative for their own records unless explicitly agreed otherwise.
No. The business value depends on the workflows implemented, the volume of tasks handled, integration complexity and the amount of human administrative effort reduced. Potential efficiencies should be measured against a real operational baseline.
Pricing is based on the selected AI employee, the required workflows, supported integrations, usage and implementation requirements. Your proposal sets out the applicable costs once the scope is understood.
Both start with a free 30-minute conversation about your workload, your systems and which work could be handled safely. No obligation to proceed.
