Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Information such as your name, email address, phone number, or other details you voluntarily provide when contacting us, signing up for our Services, or opting into communications like SMS updates.
• Usage Data: Information about how you interact with our website or Services, such as IP address, browser type, pages visited, and time spent on the site.
• Cookies: We may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
• SMS Data: If you opt into our SMS program, we collect your phone number and any information you provide via text messages.
• Social Media Data: If you choose to link your account with a social media platform (e.g., Facebook Login), we may collect information you have authorized the platform to share with us, such as your name, email address, and profile picture.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and Services, including AI-driven tools and automation services for lead generation and operational optimisation.
• Respond to your inquiries, comments, or requests.
• Send you updates, marketing communications, promotional offers, or service notifications (e.g., via SMS or email). You may opt out at any time.
• Analyse usage trends to improve our website and Services.

3. SMS Program Terms

3.1. SMS Program Overview

The Novada Tech SMS Program provides updates, promotional offers, and service notifications related to our AI-powered solutions. By opting in, you may receive exclusive offers, lead generation insights, and automation updates. Message frequency varies.

3.2. Opting Out of SMS Messages

You can cancel the SMS service at any time by texting "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS, and you will no longer receive SMS messages from us. To rejoin, sign up as you did initially.

3.3. Support and Assistance

If you experience issues with the SMS program, reply with "HELP" for assistance, or contact us at support@novadatech.com.au.

3.4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

3.5. Message & Data Rates

Message and data rates may apply for SMS messages sent to or from us. For questions about your text or data plan, contact your wireless provider.

4. Sharing Your Information

We may share data with trusted service providers and subcontractors (including advertising platforms like Meta/Facebook) strictly for the purpose of delivering our services and relevant advertisements to you. We do not sell your mobile data to third parties for their own independent marketing purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own independent marketing purposes.

5. Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

• Opt-Out: You may unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or emailing us at support@novadatech.com.au. For SMS opt-out, see Section 3.2.
• Cookies: You can disable cookies via your browser settings, though this may affect website functionality.
• Data Compliance: You are responsible for ensuring any data you provide complies with applicable privacy laws.

7. Data Deletion

You have the right to request the deletion of your personal data at any time. To request the deletion of your account and all associated data, please email us at support@novadatech.com.au with the subject line "Data Deletion Request." We will verify your identity and permanently delete your data within 30 days, confirming the action via email.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

9. Intellectual Property Notice

All content, software, and technology provided through our Services are the intellectual property of Novada Tech or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: